We are Sitback

We believe the best results come from putting the user experience at the centre of everything.
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User Experience

User Experience

The Sitback UX team are passionate about working with clients to create great customer experiences. Our team of psychologists and HCI experts apply a rigorous methodology to uncover the needs and motivations of both the business and end-user, resulting in interfaces that deliver on business objectives and fulfil customer needs.

Our speciality lies in applying an in-depth understanding of scientific research techniques, and social and cognitive psychology, to understanding complex domains and requirements.

Software Development

Software Development

Technically Creative, the Development team is from a strong technical heritage and provide technical consultancy, architecture, 3rd party integration, research and custom development.

The Front-End team delivers best practice accessibility and responsive design using technologies such as: HTML5, CSS3, Javascript and Ajax.

The Back-End team specialises in the implementation and customisation of Web Content Management Systems (WCMS) including Drupal, Ektron and Umbraco. A pragmatic approach to development optimises the opportunity for code re-use, speed of delivery and quality assurance.

A team of System Engineers provide low level platform architecture, hosting, configuration, monitoring and support. Disaster Recovery (DR) plans mitigate risk and optimise platform uptime and performance.

Digital Delivery

Digital Delivery

The Sitback digital delivery team is a core focus. Our project life-cycle, engages the right people at the right time and ensures accurate and effective scoping, timeline, budget and reporting. Our delivery workflow follows a pragmatic blend of Waterfall and Agile methodologies and allows for flexibility, risk mitigation and continued quality assurance.

Marketing & Optimisation

Marketing & Optimisation

The Marketing & Optimisation team provide software support and maintenance services to client web sites. The service delivers a help desk with a single point of contact and a pool of trained developers, producers, system administrators, designers to call upon to manage, maintain and optimise all web site activity.

The team are specialist in the investigation and resolution of issues; site tracking, analytics and insights; A/B and user testing. All issues are managed through a ticket management system to provide a transparent audit trail of requests, activities and time spent. Strict SLA's ensure response times and client expectations are met and monthly reporting ensures accountability.

24/7 Platform Support

24/7 Platform Support

The 24/7 Platform support team monitor, respond and resolve all web related platform issues around the clock 24 hours 7 days a week. The team are locally based and experienced Systems Engineers and Software Developers. They ensure maximum web site uptime and deliver round the clock peace of mind for clients with business critical web presence. It's insurance for the digital age.


Great people, great services, great clients

Our Work

Digital engagement and conversion


Build your career with the Sitback team

We're hiring...

Data & Insights Manager

We have an exciting opportunity to work as part of the (Sitback team) Onsite with one of our clients. This is a fast paced role with the opportunity of extending after 3 months....

Senior UX Consultant- 3 month contract

We are looking to speak to Senior UX consultants to join our superb UX team on a contract basis...

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