SERVICES

Our UX-led Digital Services are driven by a specialist team of Psychologists, cutting edge Software Engineers, Senior Project Managers and a local, 24/7 Support & Optimisation team, working together to exceed your expectations of what a web development agency can deliver.

User Experience Research & Design

We apply rigorous psychology-based UX methodologies to uncover the needs of your business and customers, resulting in exceptional experiences for everyone.

Custom Software Development

We believe technical excellence is the foundation for a quality user experience - as such, we build and maintain high performance, resilient web platforms.

Website Support & Optimisation

We monitor, analyse, maintain and update your website, while working with you to prioritise, plan & implement a roadmap to further optimise the user experience.

Additional Services

Digital Delivery

Our Senior Project Managers employ our Engagement Method™ to engage the right people at the right time within your organisation, ensuring the success of your project.

24/7 Website Support

You can’t afford for your website to be offline, even for an hour. We continually monitor, respond to and resolve platform issues around the clock, providing digital insurance for your organisation.

Corporate UX Training

We provide tailored corporate UX training packages to help you and your organisation develop internal UX capabilities, laying the foundations for you to become truly customer-centric.

Code Hygiene Audit

Unsure of the quality of your website, or need to know where to improve? We'll review your application & codebase, identify problems & provide you with an actionable project plan.

WCAG Accessibility Audit

To ensure maximum ROI, your website should be accessible to all, regardless of ability. Our WCAG 2.0 audit will provide a report defining your current status and a gap analysis.

Drupal CMS Development

We are experts in building customised Drupal CMS solutions that are fast, responsive, scalable and secure. Agile, cost-effective content publishing for the Enterprise.

Corporate Research

Bespoke Corporate Research Projects designed to uncover the information your business needs to prioritise activities, reduce risk and progress with confidence.

Our Approach

At Sitback we build in-depth knowledge of your needs and your competitive landscape in order to create informed, well-crafted digital solutions. Whether it's a mission-critical website or a business-as-usual marketing platform, our Digital Services and business processes add value at every phase of the project lifecycle.

Strategy
Sitback approach: Strategy & Planning
UX100%
Design20%
Dev20%
PM20%
UX Design
Sitback approach: UX Design
UX100%
Design20%
Dev20%
PM20%
Creative
Sitback approach: Creative
UX20%
Design100%
Dev20%
PM20%
Planning
Sitback approach: Planning
UX20%
Design20%
Dev60%
PM60%
Build
Sitback approach: Build
UX20%
Design20%
Dev100%
PM20%
Optimise
Sitback approach: Optimisation
UX30%
Design30%
Dev100%
PM30%

Government Approved Supplier

We are proud to regularly work with both federal and state-based Government departments and agencies to support them in their digital transformation journey. We are pre-approved suppliers and are experienced in navigating the intricacies of working within Government guidelines and procedures. From website accessibility audits to User Experience Research and Design, from content management systems to custom web apps, we are able to supply services that accommodate Government workflows and deliver positive results.

We are approved for both registered and advanced ICT Supplier to NSW Government under the ICT Services Scheme SCM0020.

As well as New South Wales, we are also registered suppliers for Government procurement services in Australian Capital Territory (ACT), Victoria, Queensland, and the Northern Territories.

Sitback is a NSW Government Approved Supplier SCM0020
Sitback is an Australian Government approved supplier

Take a look at some of our recent projects

Your Money Case Study

End-To-End Solution, Support & Optimisation, UX Design, Web Development
Your Money Case Study

Woolworths Case Study

End-To-End Solution, UX Design, Web Development
Woolworths Case Study

Subaru Headless Drupal CMS Case Study

Support & Optimisation, Web Development
Subaru Headless Drupal CMS Case Study

Client Testimonials

Let's Talk About Your Project

Whether your users are consumers, companies, partners, citizens or staff, we exist to ensure your organisation provides the best possible online experience, resulting in happy customers and a successful business.

If you want to improve the experience you offer your customers, get in touch today and we’ll show you how our specialist team can help you make the most of your digital investment.