We make complex websites. Simple.

Photo of a middle aged bald man with tanned skin and a short greying beard, wearing a blue denim shirt over a dark t-shirt, looking at a laptop screen and laughing while clapping their hands together. In the background there are shelves with a number of books, photographs in frames and other homely items.

We combine behavioural science, experience design and world-class development
techniques to deliver exceptional experiences that customers love.

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What we do

  • Customer Research

    Studies show people make around 35,000 decisions each day. We use qualitative and quantitative research techniques to understand the real motivations of your customers so you can delight them.
    Services - Customer Research. Group of Sitback team members standing around and laughing.

  • Experience Design

    Exceptional experiences are more than just convenient and easy. We create experiences that customers love to drive business growth.
    Services - Data and Analytics. Consultant working at her laptop.

  • Technical Development

    Combining established technology platforms with bespoke services to deliver high performance, resilient systems that drive your business forward.
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  • Support & Optimisation

    Digital insurance for your brand with 24/7 support and ongoing enhancements to ensure your website is secure, available and constantly improving.
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  • Technical Advisory

    We help senior executives align technology capabilities with strategic and operational objectives to drive efficiencies and cost reduction.
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  • Services - Customer Research. Group of Sitback team members standing around and laughing.
  • Services - Data and Analytics. Consultant working at her laptop.
  • A group of men and women sat along a table working hard with their laptops.
  • Two men discussing a website on a laptop screen.
  • A man and a woman pointing at words on a whiteboard.
View our services

See the work

  • Sydney Opera House website displayed on a large monitor, next to a keyboard and trackpad

    Providing an exceptional, accessible, online cultural experience

    The Sydney Opera House selected Sitback to enhance its online experience, increase ticket sales, and reduce operational costs through the clever integration of Drupal and Tessitura.

    Sydney Opera House Sail Logo
    See what we do
  • People's Choice case study - photo of the People's Choice website shown on a laptop device

    Delivery of a member-centric digital transformation for Australia’s largest credit union.

    Sitback partnered with People’s Choice to create, deliver and optimise an engaging member experience platform, built using Sitecore and with deep Salesforce integration.

    People's Choice bank monochrome logo
    See what we do
  • B&D Garage Doors and Openers - Website mockup in laptop and mobile device.

    Making a once-in-a-lifetime purchase intuitive, secure, and enjoyable

    Sitback and B&D worked together to create a flexible, scalable and secure headless Umbraco website with innovative technological integrations. A data-led approach improves the experience for staff and customers alike.

    B&D Garage Doors & Openers Logo - Mono
    See what we do
  • Lifeline Australia case study - Lifeline website displayed in a mobile device

    Improving access to suicide prevention digital services

    Sitback proudly worked together with Lifeline to create a digital product, built with Umbraco, facilitating self-service crisis-support options when people need help.

    Lifeline Australia monochrome logo
    See what we do
  • NSW Government case study - side-on photo of a woman in a dark, short-sleeved top, laughing

    Crafting exceptional experiences in the public sector

    Sitback have been engaged by various state and federal government departments across citizen research, experience design, web development, and continuous improvement initiatives for over 10 years.

    NSW Government Waratah monochrome logo
    See what we do

    You’re in good company

    Latest thought leadership from Sitback

    Sitback Solutions is proud to announce that we are ISO 27001 certified

    Sitback is ISO 27001 certified! Here’s what that means for you

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    Website insights to impact: Running experiments that actually get results

    Website insights to impact: Running experiments that actually work – Webinar

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    How Aurecon eliminated downtime and optimised Sitecore performance

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    We’re committed to making our business a force for good.

    We’re not just about building exceptional websites; we’re committed to making a positive impact on the world. That’s why we’re proud to be a certified B Corporation – meeting the highest standards of social and environmental performance, accountability, and transparency.

    Learn more
    A man and a woman working on laptops in the Australian bush. Behind them is a lake. The B Corp logo is also shown.
    Sitback is ISO27001 certified.

    ISO 27001 certified. Security as standard

    Sitback is officially ISO 27001 certified, demonstrating our commitment to information security and data protection. Learn how our secure-by-design approach benefits your organisation.

    Find out more about our security practices
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