Putting people at the centre of everything we do

Our Mission

"We exist to create and inspire exceptional experiences for our clients, their customers and our people."

We're all about exceptional experiences. For our clients, we build relationships on trust and respect, lighten the load along the way, and deliver the best possible outcome for both the individual and their organisation.

For the people that use the solutions we design and build, we understand what makes them tick, what they need to achieve, and then ensure they can do it quickly and effectively so they can get on with their lives.

For our team, we want them to feel inspired, supported, respected and challenged - and to look back on their careers and warmly conclude that this was the best job they ever had.

Our Vision

To enable a world of effortless connection, meaningful engagement and positive social change by creating people-centric solutions that are respectful of our environment.

Action without direction leads to frustration.

Our strategic vision gives focus to our actions on a daily basis and helps our whole team collaborate to achieve something amazing. And that something is a future where companies interact with their customers through services that are accessible to all, enjoyable to use, and do no harm to society or the environment.

We want to make things better, by making better things.

Our Values

Our core values guide our decision making every day & reflect the type of people, and organisation, we choose to be

Focus on the needs of the client

We form strong relationships by listening, asking for feedback, and responding promptly.

We build in-depth knowledge of our clients, their needs and their competitive landscape in order to provide well-informed, tailored solutions.

We are always proactive, continually analysing client's environments to improve performance and help them grow.

We recognise the need to add value to every client we work with, no matter the size of business or scope of the project.

Focus on the client

For Purpose

We are committed to at least 20% of our work being "for purpose". That means going beyond just "not for profit" and partnering with organisations that are working to do good for our fellow humans, communities and the environment.

We believe that our Human-Centred Design approach, matched with a mastery of the latest technology, have the ability to transform services and processes in the "for purpose" space. Recently we've had the pleasure of working with Lifeline Australia, Black Dog Institute, ReachOut, Driver Reviver, Anglicare SA, Accessible Arts and many other organisations working to improve our world.

Lifeline Australia Logo
Black Dog Institute
Accessible Arts Logo
Reach Out Logo
Anglicare SA Logo

Giving Back

As a team, we are always on the lookout for ways to give back to our communities. Recent support has included grassroots initiatives like Red Cross Bushfire appeal, WIRES, Peggy's Promise, The Bat Sanctuary and Starlight. Our founder is also on the Board of CNS Precision Assembly, providing guidance and advice in digital strategy.

Learn more about Sitback's culture

Find out what it's like to work with Sitback, what makes us tick, and meet some of the team.