Acquia Web Governance (Monsido) optimisation service

Acquia Web Governance (formerly Monsido) is a powerful tool for identifying accessibility, performance, SEO, and content quality issues. But turning those insights into measurable improvements requires time, expertise, and ongoing attention. That’s where Sitback steps in.

Unlock the full value of your Acquia Web Governance (Monsido) platform with Sitback’s Optimisation Plan.

Monsido dashboard

Your reality

Why many organisations struggle to see long-term results from Acquia Web Governance

You’ve invested in Acquia Web Governance, and the platform is doing its job: highlighting accessibility issues, SEO gaps, performance bottlenecks, and content errors. But like many organisations, you may face challenges such as:

  • Accessibility compliance that demands continuous monitoring and action.
  • SEO and content improvements that require ongoing optimisation.
  • Performance issues that need technical expertise to resolve.
  • Internal teams who lack the bandwidth to keep pace with flagged issues.

The tool works — but without consistent follow-through, dashboards can quickly feel overwhelming.

That’s why we created the AWG Optimisation Plan — to turn those flagged issues into fixes, improvements, and measurable progress.

What’s included

The Sitback Acquia Web Governance (AWG) Optimisation Plan

Our AWG Optimisation Plan is a monthly management program that transforms Acquia Web Governance insights into action. We help you:

  • Run and interpret scans with clear prioritisation of issues.
  • Focus on accessibility, SEO, content quality, and performance.
  • Implement fixes and test optimisations directly on your websites.
  • Deliver compliance and performance reports your stakeholders can trust.
  • Plan monthly optimisation cycles aligned to your digital strategy.

We keep your site compliant, optimised, and improving, month after month.

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Why us

Trusted Acquia partner in Australia, specialists in optimisation, accessibility, and UX

Sitback is Acquia’s 2025 Partner of the year (APJ), and trusted by leading organisations across government, financial services, education, and the not-for-profit sector. We bring:

  • Deep expertise in website optimisation, accessibility, data & analytics, UX, and performance.
  • Hands-on support that goes beyond reporting to deliver fixes and measurable improvements.
  • Proven processes to embed optimisation into your digital ecosystem.
  • Long-term value through our Support & Optimisation retainers, helping you grow far beyond compliance.

How it works

A simple, structured process for turning insights into results

  • 1. Kick-off & benchmarking

    We review your Acquia Web Governance (AWG) setup to uncover gaps and opportunities, then define success benchmarks across accessibility, SEO, content quality, and performance. This creates a clear “before and after” view of ROI.

    Without this step, progress is hard to prove — we make sure you can show it.
    A group of professionals discussion business metrics.
  • Each month we meet with your team to prioritise what matters most — from compliance and SEO to content and performance. The result is a clear, proactive roadmap.

    Instead of reacting to issues, you’ll feel in control of your digital progress.
    Two women discussing analytics
  • Sitback goes beyond reporting. We fix issues flagged by AWG scans and run targeted optimisations to maximise results.

    No more stalled dashboards or endless red flags — just visible improvements your stakeholders can see.
    Over the shoulder perspective of a Female and Male web developer working on code on their computers.
  • Every cycle ends with clear reporting that shows accessibility scores rising, SEO rankings improving, and content issues resolved. These reports keep you audit-ready and demonstrate ROI.

    Instead of defending spend, you’ll showcase digital progress.
    A woman passing a document over her desk to a man sitting on the other side. A analytics dashboard is displayed on her computer screen.
  • Month after month, we keep your websites compliant, accessible, and improving. Over time, we scale beyond AWG fixes into full Support & Optimisation.

    Because in digital, standing still is falling behind — our process keeps you moving forward.
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  • A group of professionals discussion business metrics.
  • Two women discussing analytics
  • Over the shoulder perspective of a Female and Male web developer working on code on their computers.
  • A woman passing a document over her desk to a man sitting on the other side. A analytics dashboard is displayed on her computer screen.
  • Man wearing a beanie hat is working at a desk on his computer. There is a woman sat on a window sill in the background, using a laptop.
Two men discussing a website on a laptop screen.

Ongoing care

Comprehensive support and optimisation to scale beyond AWG management

Our AWG Optimisation Plan is often the starting point. For maximum value, pair it with Sitback’s Support & Optimisation service. This provides proactive monitoring, regular enhancements, experimentation, and development support — so when Monsido flags an issue, we can resolve it quickly and continue improving your platform over the long term.

Free audit

Get a complimentary audit of your Acquia Web Governance usage

Not sure if you’re getting the most from Monsido? Sitback offers a free, no-obligation audit to benchmark your investment and show you where the opportunities lie.

You’ll receive:

  • A review of your current dashboard, configuration, and reporting.
  • Insights into how effectively your organisation is using Acquia Web Governance.
  • Tailored recommendations across accessibility, SEO, performance, and content quality.
  • A roadmap to help you turn insights into real improvements.


Partnering with leading organisations

We work across government, financial services, education, and not-for-profit

Sitback is an ISO 27001 certified and B Corp certified agency, trusted to deliver secure, compliant, and user-focused digital services.

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Better experiences

Human-centred experience design to complement Acquia Web Governance insights

Acquia Web Governance flags issues in accessibility, content quality, and performance. Sitback’s Experience Design team ensures those issues are resolved in ways that improve usability and create seamless, inclusive journeys for your customers. By pairing AWG insights with expert UX design, we help you move from “fixing problems” to creating standout digital experiences.

Boost results

Conversion rate optimisation to turn Monsido improvements into measurable ROI

Acquia Web Governance highlights where content, accessibility, and performance can be improved. Our CRO specialists take that a step further, testing and refining page layouts, messaging, and flows to ensure those improvements translate into higher engagement, conversions, and business growth.

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Smarter insights

Advanced data and analytics to track the impact of AWG recommendations

Acquia Web Governance identifies what needs attention, but data and analytics tell you the business impact of acting on those insights. Our analytics team helps you measure improvements in accessibility scores, SEO rankings, site performance, and user behaviour, so you can prove ROI and prioritise the next optimisation cycle.

Stronger content

Content and copywriting to fix quality issues flagged by Monsido scans

Many AWG scan results point to broken links, missing metadata, or outdated copy. Sitback’s Content & Copywriting services help you not only resolve these issues but also develop content that resonates with your audience, supports SEO, and enhances compliance. By combining Monsido’s detection with our content expertise, we ensure your site communicates clearly and effectively.

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It’s time for action

Don’t just scan — act! We’ll help you turn insights into measurable improvements.

Ready to keep your websites compliant, optimised, and improving? Book a consultation with our team today.