We employ a specialist team whose experience, combined with our Engagement Methodology™, ensures we deliver outstanding customer experiences.
The Engagement Methodology™ is our recommended phased approach to Digital Project Delivery to ensure that the optimal and most effective route is taken, enabling quicker delivery and faster speed to market.
- A senior project manager is assigned to every project who ensures that there is open communication and project governance both internally and externally
- The project timeline is created and agreed at the outset of the project
- Daily stand-ups are implemented for the internal project team
- Weekly WIPs occur between Sitback and you and your project team
- A central communication tool is used to ensure that everyone involved in the project is kept in the loop
- Specialist team ensures high quality
- Defined engagement models
- Proven Digital Delivery Methodology (DDM)
- Open communication and timely reporting
- Trusted advisors – taking project ownership
“Dear Sitback Team, I have no words to express the efforts and dedication you guys have demonstrated to produce a fantastic result in merely 5 weeks. This was one of the most time-challenged projects I have ever managed in my life, but you guys have made this journey really comfortable for me and indeed for Northcott. I would like to thank all of you for your patience and fantastic support in this project.”Northcott
“Sitback’s “Code Hygiene Audit” investigation gave us the peace of mind we needed before launching our Drupal eCommerce site. The team was clear, concise, reliable and very professional to work with.”Being Human
“We made the decision to go with Sitback knowing we had very challenging requirements: a long list of features, very demanding timeline and high quality expectations. We needed a safe pair of hands and that’s what we got.”Your Money
“The Sitback development team excelled in their speed of delivery and continually worked to the highest technical standards. Their quality of work built confidence and was key to Subaru delivering a business critical project.”Subaru Australia
“The Sitback team are an absolute pleasure to deal with. The level of dedication, professionalism and technical skill that the Support team delivers on a daily basis is second to none. No problem is ever too difficult to solve, despite more than a few hurdles being thrown up in their path, and every challenge is met with a smile, which is the way we like it!”Luna Park Sydney
Let's Talk About Your Project
Whether your users are consumers, companies, partners, citizens or staff, we exist to ensure your organisation provides the best possible online experience, resulting in happy customers and a successful business.
If you want to improve the experience you offer your customers, get in touch today and we’ll show you how our specialist team can help you make the most of your digital investment.