USER EXPERIENCE RESEARCH & DESIGN

Our psychologists and HCI experts apply rigorous methodologies to uncover the needs and motivations of your business and end-users, generating actionable insights to redesign your website or application.

Usability is now essential if you want to maximise the return on investment (ROI) of your website. Customer-centric companies who focus on user experience and interface design deliver superior services, improving revenue, customer loyalty, and market share.

Our UX team are passionate about working with you to create exceptional experiences for your users, no matter whether they are consumers, companies, partners, citizens or staff.

Our speciality lies in applying an in-depth understanding of scientific research techniques and social and cognitive psychology, to make sense of complex business requirements.

Why usability testing? We dramatically Improve information architecture, user journeys, and overall layout and design by observing real customers as they interact with your website, app or prototype. This research-based approach to UX design generates actionable insights to optimise your website or application.

  • UX Research & Design
  • Usability Testing
  • Psychologists & HCI experts
  • Simplifying complex business problems
  • Designing exceptional user experiences
  • Fulfilling customer needs

Service Overview

While they work best in compliment, our range of Psychology-backed UX services can also be utilised in isolation, depending on your project requirements

Usability Testing
User Interviews & Surveys
Wireframes & Interactive Prototypes
User Personas
Customer Journey Mapping
Information Architecture (IA)
User Interface Design
Heuristic Evaluation
Documentation Review
Stakeholder Workshops
Content & Technology Audit
Gap Analysis
Mystery Shopper
Service Blueprints

Client Testimonials

Take a look at some of our recent projects

Woolworths Case Study

End-To-End Solution, UX Design, Web Development
Woolworths Case Study

William Hill Case Study

CX Strategy
William Hill Case Study

Griffith University Case Study

Research, UX Design
Griffith University Case Study

Department of Education Case Study

Research
Department of Education Case Study

Let's Talk About Your Project

Whether your users are consumers, companies, partners, citizens or staff, we exist to ensure your organisation provides the best possible online experience, resulting in happy customers and a successful business.

If you want to improve the experience you offer your customers, get in touch today and we’ll show you how our specialist team can help you make the most of your digital investment.