USER EXPERIENCE RESEARCH & DESIGN
Our psychologists and HCI experts apply rigorous methodologies to uncover the needs and motivations of your business and end-users, generating actionable insights to redesign your website or application.
Usability is now essential if you want to maximise the return on investment (ROI) of your website. Customer-centric companies who focus on user experience and interface design deliver superior services, improving revenue, customer loyalty, and market share.
Our UX team are passionate about working with you to create exceptional experiences for your users, no matter whether they are consumers, companies, partners, citizens or staff.
Our speciality lies in applying an in-depth understanding of scientific research techniques and social and cognitive psychology, to make sense of complex business requirements.
Why usability testing? We dramatically Improve information architecture, user journeys, and overall layout and design by observing real customers as they interact with your website, app or prototype. This research-based approach to UX design generates actionable insights to optimise your website or application.
- UX Research & Design
- Usability Testing
- Psychologists & HCI experts
- Simplifying complex business problems
- Designing exceptional user experiences
- Fulfilling customer needs
While they work best in compliment, our range of Psychology-backed UX services can also be utilised in isolation, depending on your project requirements
“Tasracing has used Sitback to support our suite of WordPress sites. We have found them to be extremely prompt to respond to requests, organised and excellent communicators. One of the big benefits is that the company is able to provide personalised support which helps develop a good working relationship between the staff in both companies.”TasRacing
“Dear Sitback Team, I have no words to express the efforts and dedication you guys have demonstrated to produce a fantastic result in merely 5 weeks. This was one of the most time-challenged projects I have ever managed in my life, but you guys have made this journey really comfortable for me and indeed for Northcott. I would like to thank all of you for your patience and fantastic support in this project.”Northcott
“Sitback’s UX 101 training was an excellent session for our digital team. UX as a term can be quite confusing and seen more like a job role than a process. The team found it really insightful to learn more practical tips to understand users and are looking at ways to include it in upcoming projects.”Cancer Council NSW
“Sitback’s “Code Hygiene Audit” investigation gave us the peace of mind we needed before launching our Drupal eCommerce site. The team was clear, concise, reliable and very professional to work with.”Being Human
“We made the decision to go with Sitback knowing we had very challenging requirements: a long list of features, very demanding timeline and high quality expectations. We needed a safe pair of hands and that’s what we got.”Your Money
Let's Talk About Your Project
Whether your users are consumers, companies, partners, citizens or staff, we exist to ensure your organisation provides the best possible online experience, resulting in happy customers and a successful business.
If you want to improve the experience you offer your customers, get in touch today and we’ll show you how our specialist team can help you make the most of your digital investment.