• Understand, achieve & maintain compliance.
    WCAG 2.1 and Australian DDA compliance auditing & remediation.
  • Turbocharge website performance.
    Optimise speed by identifying problem areas slowing your site.
  • Prioritise & plan your future.
    Comprehensive road mapping to plan quick wins & big-ticket items.
  • Ensure security & privacy.
    Comply with data privacy laws. Protect sensitive customer data.
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Gain deeper customer insights, while increasing on-site engagement and conversions. Save time and stay confident your site is stable, secure and bug-free.

Trusted By Australia's Leading Brands

People's Choice Credit Union
Lifeline Australia
Sydney's Luna Park
Hollard Commercial Insurance
NSW Government

How It Works


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Start your enhancement journey

Receive expert guidance from our friendly team who will provide you with the tools and training you need, while we onboard your website codebase and get you set for success.


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Assess WCAG compliance level

Our accessibility experts audit your website against WCAG 2.1 to determine your level of compliance and identify website performance optimisation opportunities.


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Remediate, maintain & enhance

We'll help you build a roadmap, factoring in accessibility, security and performance, alongside other business objectives like conversions and engagement, so you have a clear vision of the future.

Client Testimonials

If a lack of time or resources holds you back from necessary website maintenance or gaining a better understanding of your users, Sitback’s Support & Optimisation service can help.

Make ongoing, manageable improvements to the User Experience and performance of your website. Iteratively increase conversions, customer satisfaction and employee productivity. Gain deeper customer insights to make better business decisions. And all the while, feel confident that your website is stable, secure and bug-free.

Our dependable and flexible website Support & Optimisation service extends the capability of your internal teams, allowing them to focus on what they do best - adding value to your business. We provide reactive and proactive maintenance and enhancement services for your website or application, giving you the peace of mind that your digital investment is protected and constantly improving.

Web Platforms We Support

No matter what technology your website is built on, our Support & Optimisation team have you covered. We are experienced with multiple platforms as well as entirely custom builds utilising PHP, .NET, Javascript, HTML, CSS and a range of front end frameworks.

In addition to the core Content Management Systems of Drupal, WordPress, Sitecore, Umbraco and Kentico, we also support a range of eCommerce platforms including Shopify, Drupal Commerce, WooCommerce, Magento and Big Commerce. Speak to an advisor today to find out if your website is supported.

Request Pricing Information

Tell us a little more about your needs and we will create a custom proposal, just for you.

Use this form to send us an enquiry and one of our expert advisors will be in touch to discuss your requirements.

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Key Benefits Of Website Support & Optimisation

Single point of contact
No lock-in contracts
Rollover unused hours
Insightful reporting
Roadmap workshop
24/7 & strict SLAs
Monthly planning
Flexible skillsets
Code hygiene audit
WCAG compliance

Support & Optimisation Case Studies

From maintaining multiple media websites for Foxtel, to 24/7 eCommerce support for Subaru, our Support & Optimisation team are there when you need them.

Not For Profit


We built and maintain a flexible platform with improved accessibility, easy-to-find tools and information, and options to quickly connect people with urgent crisis support.

Tags: Support & Optimisation, Web Dev.


Southern Cross Travel Insurance

Find out how Sitback helped SCTI achieve an uplift of 9.3% in their online sales through UX design enhancements and improved 3rd party integrations.

Tags: Support & Optimisation, Web Dev, UX.


Australasian Health Facility Guidelines

Building and maintaining a sustainable, user-friendly government website solution to act as the place for publication and sharing of health facility information.

Tags: Support & Optimisation, Web Dev, UX.

Website Support & Optimisation Agency in Sydney

Work with a Website Support & Optimisation Team in Sydney

Local Support, Here When You Need It Most

Make decisions, resolve issues, and deploy new features in the time it takes to grab a coffee. Our team, from Website Support Developers, through to Experience Designers, are under one roof in Sydney, meaning that when you need us, we'll be here - not a continent away.

If you need a team you can truly depend on to support and grow your business, get in touch.

Let's Talk About Your Project

Whether your users are consumers, companies, partners, citizens or staff, we exist to ensure your organisation provides the best possible online experience, resulting in happy customers and a successful business.

If you want to improve the experience you offer your customers, get in touch today and we’ll show you how our specialist team can help you make the most of your digital investment.

Website Support & Optimisation for Accessibility
Service Type
Website Support & Optimisation for Accessibility
Provider Name
Sitback Solutions,
39-41 Lower Fort Street,The Rocks,Sydney-2000,
Telephone No.0292472223
Sydney, NSW
Gain deeper customer insights, while increasing on-site engagement and conversions. Save time and stay confident your site is stable, secure and bug-free.