We make complex websites. Simple.

Photo of a middle aged bald man with tanned skin and a short greying beard, wearing a blue denim shirt over a dark t-shirt, looking at a laptop screen and laughing while clapping their hands together. In the background there are shelves with a number of books, photographs in frames and other homely items.

We combine behavioural science, experience design and world-class development
techniques to deliver exceptional experiences that customers love.

Find out more

What we do

  • Customer Research

    Studies show people make around 35,000 decisions each day. We use qualitative and quantitative research techniques to understand the real motivations of your customers so you can delight them.
    Services - Customer Research. Group of Sitback team members standing around and laughing.
  • Experience Design

    Exceptional experiences are more than just convenient and easy. We create experiences that customers love to drive business growth.
    Services - Data and Analytics. Consultant working at her laptop.
  • Technical Development

    Combining established technology platforms with bespoke services to deliver high performance, resilient systems that drive your business forward.
    Service - Technical Development. A group of men and women sat along a table working hard with their laptops.
  • Support & Optimisation

    Digital insurance for your brand with 24/7 support and ongoing enhancements to ensure your website is secure, available and constantly improving.
    Services - Support & Optimisation. Two men discussing a website on a laptop screen.
  • Technical Advisory

    We help senior executives align technology capabilities with strategic and operational objectives to drive efficiencies and cost reduction.
    Services - Technical Advisory. A man and a woman pointing at words on a whiteboard.
  • Services - Customer Research. Group of Sitback team members standing around and laughing.
  • Services - Data and Analytics. Consultant working at her laptop.
  • Service - Technical Development. A group of men and women sat along a table working hard with their laptops.
  • Services - Support & Optimisation. Two men discussing a website on a laptop screen.
  • Services - Technical Advisory. A man and a woman pointing at words on a whiteboard.

See the work

You’re in good company

We’re committed to making our business a force for good.

At least 20% of our work is “for purpose”. We partner with organisations that are working to do good for humans and the environment.

Photo of a plain wall with the words "Recycling and giving back" painted on it.